Frequently Asked QuestionsEn Espa˝ol
A personalized email address is the best way to represent you or your business. It's easy to communicate over the phone and permanently memorable. For business, it gives you a professional edge over competition and affinity with your community.
Email Identities@Tel are memorable email addresses associated with .tel domains. They are used to forward email to recipients. Instead of using a non-professional email address like firstname.lastname@example.org, businesses and people can use an email address related to a generic word or community, eg
Identity email address are different because they uniquely identify their user with the community they do business in, or with a product or service they sell. This affinity helps with local branding.
Email identities simply forward email to the recipient using the associated email address. Your customer uses their memorable identity to send emails. Our server forwards their email using the identity. The recipient sees an email using a generic term like "cars". No email is maintained on our server - it just sends email to the real email address.
The .Tel gTLD (generic top level domain) provides the only readily-available source of generic domain names for use with brandable, memorable email addresses. No other diverse source of generics is available include .COM domains. The TelIdentity pool consists of thousands of great and memorable gTLD's made available by the many .Tel owners.
Like a small piece of real estate, your domain name is a valuable asset. Share it via an email address. We make things very quick and easy for you to manage and sell your Identities@Tel.
After you get customers to use an identity, upsell them on landing pages, advertising, even geo-aware banners.
Using our platform, you can enable anyone to sell email addresses on your domain, at the commission levels you decide.
Register an account as a Telmasters owner first. Through My Accout > My Domains, add the domain(s) you wish to use for email leasing.
Then come back to TelIdentity.com and login with your Telmasters credentials.
Your domains will now appear in the Pool of domains available for leasing emails.
As of July 2012, existing Telmasters members received 12 free credits to start trying out TelIdentities on their domains. If you would like to receive bonus credits, please contact email@example.com.
To use TelIdentity and make your domain available in the pool for cross-selling, you must be a member of Telmasters.com. Membership is free. Once a member, you add your domain to your account. In order for TelIdentity to set your MX record, you must enable your domain through OpenAuth. OpenAuth allows TelIdentity to change your MX record to use Telmasters email server for forwarding end user emails. If you do not want OpenAuth access, you must change or add the MX record manually via CTH or TelVision and point it to "forwarder.telmasters.com." (must end with a period).
Identity emails do not replace any email system, so your end user need only have an existing email client such as MS Outlook«, Hotmail«, MS Live Mail«, Gmail«, Yahoo!«, AOL«, Thunderbird, Mail.com, Entourage«, etc. Identity forwarding is compatible with all computers and smartphones.
These email platforms allow you to send and receive email from your existing account using your new @identity email address. Once configured as suggested below, people communicating with you will only see your @identity email address. This means you can use your new @Identity email address without changing your existing email account or provider. To ensure that the new @Identity is used instead of the "ugly" email address, here are some tips:
OUTLOOK: On Outlook you can control the default reply address to be the @identity address.
It's real easy. Just promote the possibilities with your domain by providing examples. Here are examples of branded Identities@Tel:
There are no specific criteria when offering your domain name for use as an identity. Consider length, memorability, popularity. Generally, the more generic and shorter your domain name, the more ideal it is for an identity. However, surname domain, geographic and job title domains are ideal too. Here are examples:
Your end user customer will use the link from your domain to visit TELidentity.com. After selecting their identity and entering an email address, an email will be sent to the user. The user will click on the purchase link in their email and come to the email leasing page. Here the user will confirm the price and leasing period and purchase a subscription. Your account will be debited a predetermined number of credit.
You need to set the following for each domain:
create the MX forwarding record
place in pool
set the leasing fee
possibly set geoaware if generic domain name
set a possible free trial period
set the currency
Your account also needs to have a Paypal address set.
Credits are the prepaid currency used by our identity management service. In order to use our service, you must purchase credits. Credits are reserved in your Telmasters account. Each time you sell an identity, one or more credits are deducted from your account. You can charge whatever you want when you sell an identity, and we deduct credits from your account. You must have sufficient credits on hand when an identity is sold.
We debit your account when an identity is sold. One to three credits are used for the transaction based on identity prefix classification. We maintain a database of English words and phrases to classify identity prefixes. Classification is used to select the number of credits for an identity. This is because Identities@Tel are a commodity and the rarer the identity, the greater their value. Since you can charge more for rarer Identities@Tel, we use credits in a similar manner. Our system automatically determines the number of credits required to lease an identity in the range of 1 to 3 credits, based on what you charge. Credits are charged in US dollars.
Community affinity is a term used to help sell the concept of email identities. A community-centric email address helps identify a business as a member of its local community, or a person as a member of an association or group. You can use this to push the concept of community emails to get a business to use an identity with your domain.
An email server handles the forwarding of your email identities to your real email address. We maintain our own email server. The MX record for using TelIdentity must be "forwarder.telmasters.com." (must end with a period). If you have another MX record for other email addresses, give the Telmasters MX record the lowest priority, eg 1.
Depending on the type of identity, you might charge in the range of $10 to $100 per year.
If you want to promote use of your domain, you might want to give away some Identities@Tel like names and charge for commercial use only.
Yes. Subdomains can be used, and best used with shorter domain names. Examples:
Using our platform, you can enable other owners to sell email addresses on your domain, at the commission levels you decide. Use the Account Manager to set criteria and commissions. Everyone wins. Enable prepaid credits for sharing.
On your domain, add a link to www.Telidentity.com. Our code will detect that the referer is a .Tel domain and bring up a request form.
Yes, however you will need to manually create an MX record under Settings (top right in Telnames dashboard). Set the email server host name to "forwarder.telmasters.com." with a priority of 20. You must include the ending period ".".
Generic, geographic, surnames, jobs, "Yellow Page" ™ categories are ideal. Vanity domain names like @cool.tel work well also. In most cases, the short, the better in our opinion.
As the domain owner, you need to clearly state your terms of service to your users. When you allow Identities@Tel on your domain, you are responsible for maintaining a contractual obligation with yours users. As providers of the email forwarding service, our obligation is to ensure delivery of emails. Your obligation is continuity of service during the contracted period. However, in case you sell your domain, your users should know what to expect.